Refund Policy

Thank you for choosing our products. We want to ensure that your shopping experience is comfortable and enjoyable. Please review our shipping below:

1. Damaged or Defective Products: In the unlikely event that you receive a damaged or defective item, please contact our customer support team within 7 days of receiving your order. We may request supporting evidence such as photos or a description of the problem. We will gladly replace the item or issue a refund including all shipping charges incurred.

2. Return Due to Change of Mind: If you decide to return an item due to a change of mind, please contact our customer support team within 7 days of receiving your order. The product must be unopened, unused and in its original packaging ​​. Please note that return shipping costs will be the responsibility of the customer. After the returned item is received and inspected, we will issue a refund for the item value excluding shipping charges.

3. Return Process: To initiate a return, please contact our customer support team with your order details and reason for return. We will give you instructions on how to proceed. As we cannot be held responsible for lost or damaged returns, it is recommended to use a trackable shipping method for returned items.

4. Returns: Returns will be processed using the original payment method within 2 business days of receipt and inspection of the returned item. Please note that depending on your bank or credit card provider, it may take additional time for the refund to appear in your account.

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We strive to provide exceptional customer service and ensure your satisfaction with our products. If you have any further questions or concerns regarding our shipping and returns policy, please do not hesitate to contact our customer support team.